Help for Australian PositiveSingles readers
Select a question for guidance on this local resource and the official platform.
Accounts, location and payments
Where do I register or search for members?
Continue to PositiveSingles.com. This site does not create accounts or operate a separate Australian member database.
Will my location choices carry over?
No. Set Australia, your state or territory and other preferences again on the official site. A statewide search can cover a very long distance; discuss a journey you can realistically make.
Are subscription prices in Australian dollars?
Check for AUD at checkout rather than relying on a dollar symbol. Read the total, billing period and renewal conditions. An old review is not a current price quotation.
Who handles cancellations or refunds?
Use your receipt to identify whether the website or an app store processed the purchase, then follow that provider's instructions. This local resource cannot issue refunds. See official support.
Is this resource available in other languages?
These pages are in English. You can discuss any preferred language with a potential connection, but that does not mean translated pages or support in that language are available. Check language options on the official platform.
Stories, privacy and health
Are the stories from Australian members?
The archives contain global submissions with their original context. They are personal experiences, not Australian success-rate data or a promise of nearby matches.
Does a profile verify medical status?
Do not treat a profile or badge as medical evidence. Discuss boundaries and health questions directly, and avoid sending identifying medical records in dating messages.
How can I protect my privacy in a small community?
Use a broad location and check photographs for a recognisable workplace or home. Review notification previews on shared devices. See privacy guidance.
Where can I ask about symptoms or testing?
Start with Australian care resources and the testing guide. Neither our ten-question reflection nor a forum reply can diagnose you.
What if someone pressures me or asks for money?
You can stop the conversation and report it through the official platform. Our safety guide links to Australian online-safety resources.